Last Updated: 1st March 2025

Diversity & Inclusion

Management Gender Distribution

Management gender distribution for the promotion of diversity and inclusivity within leadership roles - Implementation of targeted initiatives and policies to address gender imbalances and foster equitable representation across all management levels.

Senior Management

Local Community Employees

Local Community Employees (%)

Local Community Employees (%) is measured from the total response base workforce (excluding head office).

LCE % by Operational Area

Local Community Employees (%) represents the distribution of response personnel in OP's key operational areas, measured from the total response base workforce (excluding head office).
Northern Operations Area 98%
Central Operations Area 92%
Southern Operations Area 71%
Average - All Areas 87%

Wellfare & Satisfaction

Employee Satisfaciton

Employee Satisfaction is measured through the Employee Satisfaction Index (ESI), which assesses workforce contentment on a scale up to 1 (100%), representing full satisfaction. Tracking ESI improvements helps evaluate the success of engagement and well-being initiatives.

Employee Satisfaction Index (ESI)

Change in Employee Satisfaction Index (%)

Accomodation Satisfaction Ratings

Secure & Stable Employment

Job Security

Job security and employee retention are critical to our operational success, reflecting workforce stability and engagement. We measure these through key metrics, which provide insights into employee job security, satisfaction, and long-term commitment.

Staff Retention Rate (%)

Absenteeism Rate (%)

Median Employee Tenure

9 Years

Emergency operations center (EOC)

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