OP Response

Oman Petro Environmental Services Company

2024 Sustainability and ESG Report

In accordance with GRI Standards 2021

Report Reference: OP-PSU-25-SR-001

Period: January 1 - December 31, 2024

Published: July 19, 2025

TABLE OF CONTENTS

  1. About This Report
  2. CEO Message
  3. Company Profile
  4. Sustainability Approach
  5. Material Topics
  6. Environmental Performance
  7. Social Performance
  8. Governance Performance
  9. UN SDG Progress
  10. GRI Content Index

1. ABOUT THIS REPORT

Why a Web-Based Report?

🌱 Why HTML Format Matters for Sustainability

OP has chosen to publish this sustainability report in HTML format on our website as our primary distribution method, demonstrating our commitment to environmental responsibility through our reporting practices.

Environmental Impact Comparison (per 1,000 report views)

MetricPDF DownloadsHTML Web ViewSavings
File Size~5 MB average~500 KB90% smaller
Data Transfer5,000 MB (5 GB)500 MB4.5 GB saved
Energy Consumption~0.85 kWh~0.085 kWh0.765 kWh saved
CO₂ Emissions~0.51 kg CO₂e~0.051 kg CO₂e0.459 kg CO₂e saved
Storage Required5 GB (user devices)Zero (cached temporarily)100% reduction

Additional Environmental Benefits

  • No physical printing – eliminates paper, ink, and transportation emissions
  • Reduced server load due to lighter HTML pages
  • Lower bandwidth usage across internet infrastructure
  • Zero storage waste on user devices
  • Instant updates without redistributing heavy files
  • Improved device efficiency and reduced battery consumption
  • Enhanced accessibility supporting inclusive sustainability

Annual Impact (estimated 5,000 views)

  • 📊 22.5 GB of data transfer saved annually
  • 3.8 kWh of energy saved (≈ 380 hours of LED lighting)
  • 🌍 2.3 kg CO₂e emissions avoided (≈ 14 km driven by an average car)
  • 💾 25 GB of storage space saved across user devices

Note: Calculations are based on industry averages for data transfer energy consumption (0.17 kWh/GB) and Oman’s electricity grid carbon intensity (0.6 kg CO₂e/kWh). A PDF option remains available for stakeholders requiring offline access.

OP has chosen to publish this sustainability report as an interactive web-based document rather than a traditional PDF to:

  • Enhance Accessibility: Stakeholders can access the report from any device—desktop, tablet, or mobile—without downloading large files
  • Improve User Experience: Interactive charts and navigation allow readers to explore data dynamically and find information quickly
  • Reduce Environmental Impact: Digital-first publishing eliminates paper consumption and reduces our carbon footprint
  • Enable Real-Time Updates: Web format allows for corrections or clarifications without redistributing entire documents
  • Support Data Visualization: Interactive charts provide clearer insights than static images

Note: You can still print or save this report as a PDF using the print button above for offline reference or archival purposes.

GRI Compliance Statement

OP has reported in accordance with the GRI Standards for the period January 1, 2024 to December 31, 2024.

  • GRI 1: Foundation 2021
  • GRI 2: General Disclosures 2021
  • GRI 3: Material Topics 2021
  • Topic-specific Standards (200, 300, 400 series)

Reporting Scope

Multi-Framework Alignment

FrameworkOP StatusCoverage
GRI Standards 2021Full ComplianceComplete with content index
UN SDGs14 Goals SupportedAnnual progress tracking
GHG ProtocolFull AdoptionScope 1, 2, 3 reporting
ISO StandardsTriple Certified9001, 14001, 45001, 22320
TCFDEndorsedClimate risk disclosure
Oman Sustainability IndexGold Award 2025National recognition

2. CEO MESSAGE

Dear Stakeholders,

As we present our 2024 Sustainability Report, I am immensely proud to share the remarkable progress OP has achieved in advancing our environmental, social, and governance commitments. This report represents not just our performance over the past year, but our unwavering dedication to protecting Oman’s precious environment while driving meaningful social and economic value.

🏆 A Year of Recognition and Excellence

  • 2025: Gold Award Winner - Oman Sustainability Week (SME Category)
  • 2024: Silver Award Winner - Oman Sustainability Week (SME Category)
  • 2023: Silver Award Winner - Oman Sustainability Week (SME Category)

Three consecutive years of sustainability excellence recognition by the Environment Authority

Since our establishment in 2008, OP has grown to become Oman’s premier environmental emergency response company, operating from 11+ strategically located bases across the Sultanate. Our mission extends far beyond commercial success—we are guardians of Oman’s coastal waters, marine ecosystems, and environmental heritage.

Exceptional Performance Across All Dimensions

Environmental Leadership: We achieved a 5.86% reduction in greenhouse gas emissions across all scopes, keeping us firmly on track toward our ambitious 2030 goal of 50% reduction. Our air quality improvements demonstrated consistent progress with 6-8% reductions in NOx, SOx, and particulate matter emissions. Most importantly, we maintained our perfect environmental incident record—zero pollution incidents caused by OP operations since 2015.

Operational Excellence: Our average emergency response time of 26 minutes is 14 times faster than the Environment Authority's standard requirement of 360 minutes. This exceptional responsiveness, combined with our 100% compliance rate in meeting EA response timeframes, underscores our commitment to protecting Oman’s environment when it matters most. We responded to 47 environmental incidents in 2024, each handled with the urgency and professionalism our nation deserves.

Unwavering Safety Culture: For the 12th consecutive year, we maintained zero Lost Time Injuries across 4,549,878 man-hours worked. This achievement reflects our deep-rooted belief that every team member deserves to return home safely every day. Our 0.00% absenteeism rate further demonstrates the health, engagement, and commitment of our workforce.

Social Impact and Inclusion: We take pride in being the only oil spill and HAZMAT response company in Oman employing women in both field operations and senior management roles. OP promotes diversity, equity, and inclusion across its workforce in line with its Equality and Diversity Policy (OP-TO-POL-008). During the reporting period, women represented approximately 40% of senior and top management positions. OP monitors workforce composition at different organizational levels and is committed to fair representation, equal opportunity, and non‑discrimination in recruitment, development, and advancement, consistent with GRI 405 (Diversity and Equal Opportunity). Our local employment rate of 87% and local sourcing of 84% generated over 200,000 OMR in revenue for Omani entities, contributing meaningfully to in-country value creation.

Community Engagement: Through initiatives like the Azaiba Beach Cleanup in partnership with the Environment Authority, and our ongoing training programs that have reached over 1,500 participants, we are building environmental awareness and capability across Oman’s communities. Our 9-year median employee tenure reflects the quality of our workplace culture and our commitment to professional development.

Strong Governance and Compliance

OP maintains the highest standards of corporate governance, certified under ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), ISO 45001:2018 (Occupational Health & Safety), and ISO 22320:2018 (Emergency Management). In 2024, we recorded zero incidents of corruption, zero compliance violations, and zero regulatory fines—a testament to our ethical foundation and operational discipline.

Contributing to National and Global Goals

OP actively supports 14 of the 17 UN Sustainable Development Goals, with an average improvement of 7% across all goals in 2024. Our highest-performing areas include SDG 6 (Clean Water - 95%), SDG 3 (Good Health - 94%), SDG 8 (Decent Work - 93%), SDG 14 (Life Below Water - 92%), and SDG 5 (Gender Equality - 91%). These achievements demonstrate that sustainability is not just a commitment but a fundamental aspect of how we operate.

Looking Ahead

As we advance toward 2030, we remain committed to continuous improvement across all dimensions of our sustainability framework. We will continue to invest in our people, strengthen our environmental protection capabilities, and drive innovation in emergency response. Our journey is guided by the principle that economic success and environmental stewardship are not competing priorities—they are inseparable elements of long-term value creation.

I extend my gratitude to our dedicated team, our trusted clients, our regulatory partners at the Environment Authority, and all stakeholders who have supported our sustainability journey. Together, we are protecting Oman’s environment for current and future generations.

Dr. Younis Al-Akhzami
Chief Executive Officer
Oman Petro Environmental Services Company

3. COMPANY PROFILE

AspectDetails
Company NameOman Petro Environmental Services Company (OP) L.L.C.
Registration1019576 (16 May 2007)
Operations Started1 March 2008
Ownership100% Omani-owned (since 2017)
ClassificationExcellent | Riyada SME (1895455/01)
Response Bases11+ fully equipped bases across Oman
Workforce28 full-time + 40+ trained responders = 68+ total
CertificationsISO 9001:2015, 14001:2015, 45001:2018, 22320:2018
ApprovalsEnvironment Authority Approved (since 2008); Joint Supplier Registration System (JSRS)

Leadership Team

PositionName
Chief Executive OfficerDr. Younis Al-Akhzami
Deputy CEODr. Badria Al-Shihhi
Chief Operating OfficerEng. Ayman M. Naguib
GM Operations & DevelopmentDr. Ahmed H. Elwan
Assistant GM - Ops & DevEng. Miaad Al-Risi
GM Finance & AdministrationMr. Mousa Al-Riyami
Head Planning & SustainabilityEng. Dima Al-Owaira

Vision & Mission

Vision: To be the leading provider of sustainable, innovative, and reliable oil spill and HAZMAT emergency response and environmental protection services within Oman and the GCC Region.

Mission: To deliver exceptional and cost-effective oil spill and HAZMAT emergency response, environmental protection, and sustainable solutions to our clients.

4. SUSTAINABILITY APPROACH

Three Pillars of Sustainability

Environmental Stewardship

Social Responsibility

Economic Sustainability

5. MATERIAL TOPICS & IMPACTS

OP identified 13 material topics through double materiality assessment (July 2024):

Environmental Topics (6)

TopicImpactFinancial2024 Performance
Water Pollution Prevention1010100% response within EA timeframe
Waste Management109100% compliance, zero violations
Climate Change Mitigation995.86% GHG reduction
Biodiversity Protection98Beach cleanups, marine protection
Air Pollution Control886-8% reduction in NOx/SOx/PM
Energy Efficiency655.37% improvement per op hour

Social Topics (5)

TopicImpactFinancial2024 Performance
Health & Safety1010Zero LTI - 12 consecutive years
In-Country Value101084% local sourcing
Diversity & Inclusion9840% female top management
Community Engagement98100% sites with engagement
Employment879-year median tenure

Governance Topics (2)

TopicImpactFinancial2024 Performance
Anti-Corruption99Zero incidents, 100% screening
Risk Management99Comprehensive systems in place
Double Materiality Matrix

6. ENVIRONMENTAL PERFORMANCE

6.1 Climate Change Mitigation (GRI 305)

ESG Goal: Reduce Scope 1 & 2 carbon footprint by 50% by 2030 (baseline: 2023)

GHG Emissions 2023-2024 (tonnes CO₂e)
Scope20232024Change% Reduction
Scope 1 (Direct)5.004.60-0.40-8.00%
Scope 2 (Electricity)2.001.88-0.12-6.00%
Scope 3 (Other)7.006.70-0.30-4.00%
Total14.0013.18-0.82-5.86%

6.2 Air Pollution Control (GRI 305-7)

Air Pollutant Emissions (tonnes/year)
Pollutant20232024Reduction
NOx (Nitrogen Oxides)1.201.10-8.33%
SOx (Sulfur Oxides)0.800.75-6.25%
PM (Particulate Matter)0.300.28-6.67%

6.3 Water Pollution Prevention (GRI 303)

Core Business - Highest Materiality (10/10)

Water pollution prevention is OP's primary mission. Our business exists to protect water resources.

Response Time Performance by Area (minutes)
MetricPerformance
OP Average Response Time26 minutes
EA Standard Response Time360 minutes (6 hours)
Performance14× Faster than standard ✓
OP Maximum Response Time 202442 minutes (7× faster)
Response Rate (Within EA Timeframe)100% ✓

6.4 Biodiversity Protection (GRI 304)

6.5 Waste Management (GRI 306)

6.6 Energy Efficiency (GRI 302)

7. SOCIAL PERFORMANCE

7.1 Occupational Health & Safety (GRI 403)

🏆 Exceptional Safety Record

12 Consecutive Years | 4,549,878 Man-Hours | ZERO Lost Time Injuries

Zero LTI Achievement (2015-2024)
Metric2024 Performance
LTIFR0.00 per million man-hours ✓
Fatalities0 ✓
Absenteeism Rate0.00% ✓

7.2 In-Country Value (GRI 203, 204)

Local Sourcing Growth (%)

2024 ICV Performance

  • Local Sourcing: 84% (↑ from 80% in 2023)
  • Revenue for Local Entities: 200,000+ OMR annually
  • Local Community Employment: 87% average

7.3 Community Engagement (GRI 413)

7.4 Diversity & Inclusion (GRI 405, 406)

Industry Leadership in Gender Diversity

40% female representation in top management

  • Deputy CEO: Dr. Badria Al-Shihhi
  • Asst. GM Operations: Eng. Miaad Al-Risi
  • Head of PSU: Eng. Dima Al-Owaira

7.5 Employment & Labor Practices (GRI 401, 404)

7.6 Employee Welfare & Wellbeing

Policy Commitment

OP regards the health, safety, welfare, and wellbeing of employees as a top priority and is committed to maintaining a safe, healthy, and supportive work environment. This commitment is formalised in OP’s Welfare and Wellbeing Policy (OP-TO-POL-007), aligned with Omani labour law and relevant international standards.

Employee Benefits & Support Measures

  • Medical insurance: Provided to all employees in line with Omani labour law
  • Workmen’s compensation insurance: Provided to all employees in line with Omani labour law
  • Leave and time off: Paid leave in accordance with Omani labour law, with additional flexibility where feasible to support work–life balance
  • End-of-service benefits: Provided in accordance with Omani labour law
  • Wellbeing support: Promotion of healthy living, stress management, and access to counselling support where needed
  • Equal opportunities: Fair and equitable treatment with no discrimination in employment or promotion
  • Grievance handling: Grievance mechanism and whistleblower protection to enable confidential reporting without retaliation

Welfare Audits (Customer Assurance) – 2024

During 2024, OP successfully completed two welfare audits conducted by customers. These audits covered procedural arrangements, contract welfare plans, and physical site inspections at workplaces and staff accommodations. Findings and improvement actions, where applicable, were addressed through OP’s management system processes to ensure ongoing compliance and continual improvement.

Welfare Programme – 2024 (Key Initiatives)

Programme ItemDescriptionFrequency
P01Establish a Wellness Committee and conduct regular employee-focused meetingsQuarterly
P02Encourage employees to take wellness vacations on time, reinforcing impacts on wellbeing and productivityContinuous
P03Deliver health education seminars/webinars on healthy lifestyles, nutrition, and wellbeingQuarterly
P04Organise motivational workshops (face-to-face or online) to promote wellness awarenessQuarterly
P05Encourage team-building activities to strengthen engagement and workplace cultureContinuous
P06Offer discounted gym membership options (corporate rates), subject to confirmation and rolloutTo be confirmed

These initiatives complement OP’s safety culture and support sustained wellbeing, engagement, and productivity across all operational sites.

8. GOVERNANCE PERFORMANCE

8.1 Corporate Governance (GRI 2-9)

Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 22320:2018

ISO 22320:2018 - Emergency Management: Security and resilience certification demonstrating OP's capability in emergency preparedness and incident response management.

8.2 Anti-Corruption & Compliance (GRI 205, 206)

2024 Perfect Compliance Record

  • Corruption incidents: 0
  • Compliance violations: 0
  • Regulatory fines: 0
  • Contracts screened: 100%

8.3 Risk Management (GRI 2-12)

TCFD Alignment Mapping (with GRI Cross-References)

TCFD Climate-Related Financial Disclosures – Mapping Table

OP endorses the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) and aligns its climate-related disclosures with the TCFD framework. The table below maps OP’s disclosures across the four TCFD pillars, with cross-references to relevant GRI Standards (GRI 201, 302, 305).

TCFD Pillar Recommended Disclosure How OP Addresses This Location in Report GRI Cross-Reference
Governance Board oversight of climate-related risks and opportunities Climate and environmental risk oversight is embedded in OP’s governance and management systems (including ISO-based governance and emergency management), ensuring accountability for climate-related risks and opportunities. 8.1 Corporate Governance GRI 201-2 (financial implications of climate change)
Governance Management’s role in assessing and managing climate risks Management responsibilities for climate-related risks are integrated through operational leadership, emergency readiness, and the Planning & Sustainability function. 4 Sustainability Approach; 8 Governance Performance GRI 201-2
Strategy Climate-related risks and opportunities over short, medium, long term OP’s core mission (pollution prevention and emergency response) is directly linked to climate-driven and environmental incident risk, supporting long-term resilience and national environmental priorities. 4 Sustainability Approach; 6 Environmental Performance GRI 201-2
Strategy Impact of climate risks on business, strategy, and financial planning Climate risks influence response readiness, asset planning, and capability investment. OP tracks performance and improvement targets supporting strategic planning and resource allocation. 6.1 Climate Change Mitigation; 6.3 Water Pollution Prevention GRI 201-2; GRI 302; GRI 305
Strategy Resilience of strategy under different climate scenarios OP’s emergency-response operating model emphasizes preparedness, rapid deployment, and adaptive capability to respond under varying conditions and incident scenarios. 4 Sustainability Approach; 8.3 Risk Management GRI 201-2
Risk Management Processes for identifying climate-related risks Climate and environmental risks are identified through operational risk assessments, emergency preparedness planning, and regulatory engagement. 8.3 Risk Management GRI 201-2
Risk Management Processes for managing climate-related risks Risks are managed through prevention measures, rapid response protocols, continuous training, equipment readiness, and certified management systems. 6.3 Water Pollution Prevention; 8.3 Risk Management GRI 302; GRI 305
Risk Management Integration into overall risk management Climate risks are integrated into OP’s broader risk management approach, aligned with emergency management and operational controls. 8.3 Risk Management GRI 201-2
Metrics & Targets Metrics used to assess climate-related risks and opportunities OP tracks GHG emissions (Scopes 1–3), energy efficiency indicators, and operational performance metrics that support climate-related management and improvement. 6.1 Climate Change Mitigation; 6.6 Energy Efficiency GRI 302; GRI 305
Metrics & Targets Scope 1, 2, and relevant Scope 3 emissions OP discloses Scope 1, Scope 2, and Scope 3 emissions and year-on-year performance. 6.1 Climate Change Mitigation GRI 305
Metrics & Targets Climate-related targets and performance OP has set a 2030 goal to reduce Scope 1 & 2 emissions by 50% (baseline: 2023) and reports annual progress. 6.1 Climate Change Mitigation GRI 305; GRI 302

Note: “Endorsed” indicates alignment with the TCFD framework and its four pillars. TCFD does not provide certification.

9. UN SUSTAINABLE DEVELOPMENT GOALS

OP supports 14 of 17 UN SDGs

Average Progress: 7% improvement across all goals (2023-2024)

SDG Progress 2023-2024 (%)
SDG20232024Change
SDG 1: No Poverty72%77%+5%
SDG 3: Good Health90%94%+4%
SDG 4: Quality Education76%82%+6%
SDG 5: Gender Equality85%91%+6%
SDG 6: Clean Water88%95%+7%
SDG 7: Clean Energy65%70%+5%
SDG 8: Decent Work87%93%+6%
SDG 9: Industry Innovation82%90%+8%
SDG 10: Reduced Inequalities78%86%+8%
SDG 11: Sustainable Cities70%78%+8%
SDG 12: Responsible Consumption74%82%+8%
SDG 13: Climate Action71%79%+8%
SDG 14: Life Below Water85%92%+7%
SDG 17: Partnerships80%88%+8%

10. GRI CONTENT INDEX

Statement of Use: OP has reported in accordance with the GRI Standards for the period January 1, 2024 to December 31, 2024.

GRI 1 Used: GRI 1: Foundation 2021

GRI 2: General Disclosures 2021

DisclosureLocation in ReportSection
2-1 Organizational detailsCompany Profile3
2-2 Entities in reportingAbout This Report1
2-3 Reporting periodAbout This Report1
2-6 Activities, value chainCompany Profile3
2-7 EmployeesEmployment7.5
2-9 Governance structureCorporate Governance8.1
2-12 Oversight of impactsRisk Management8.3
2-22 Sustainability strategySustainability Approach4
2-27 Compliance with lawsAnti-Corruption8.2

GRI 3: Material Topics 2021

DisclosureLocationSection
3-1 Process to determine topicsDouble materiality assessment5
3-2 List of material topics13 topics identified5

Economic, Environmental & Social Standards

StandardTopicSection
GRI 203Indirect Economic Impacts7.2
GRI 204Procurement Practices7.2
GRI 205Anti-Corruption8.2
GRI 302Energy6.6
GRI 303Water & Effluents6.3
GRI 304Biodiversity6.4
GRI 305Emissions6.1, 6.2
GRI 306Waste6.5
GRI 401Employment7.5
GRI 403Health & Safety7.1
GRI 405Diversity7.4
GRI 413Local Communities7.3

Contact for Sustainability Reporting:

Eng. Dima Al-Owaira | Head of Planning and Sustainability Unit
Email: dima.alowaira@opresponse.com | Phone: +968 96622214

Basis of Preparation & Reporting Boundary

This Sustainability Report has been prepared in accordance with the Global Reporting Initiative (GRI) Standards, with reference to the GRI Universal Standards and relevant topic-specific disclosures. The report covers OP Response’s operations within the Sultanate of Oman for the reporting period 1 January 2024 to 31 December 2024.

The reporting boundary includes activities, operations, and services over which OP Response has operational control, including emergency response, preparedness, training, and supporting corporate functions. Data has been compiled from internal management systems, operational records, and verified internal reporting processes.

Where relevant, estimates and assumptions have been applied using reasonable methodologies consistent with industry practice. OP remains committed to continuous improvement in data quality and disclosure depth in future reporting cycles.

Looking Forward

OP will continue to strengthen readiness, capability, and transparency across our ESG programme—protecting Oman’s marine and coastal environment through rapid response, prevention-focused practices, and continual improvement under our certified management systems.

As we advance toward our 2030 targets in alignment with Oman’s Vision 2040 objectives, we will accelerate emissions reduction and efficiency initiatives, expand workforce wellbeing and competency development, and deepen governance and risk management to ensure resilient, reliable service for our clients and communities.

Together, we protect Oman’s environment for current and future generations.